After-sales service
After-sales service focuses on helping customers get the most out of your product or service after the sale. This includes training, troubleshooting, fixing and replacing defective products, etc.
Customer satisfaction is the starting point of our work. After-sales service is also an extremely important part of our work, we will seriously treat every reasonable after-sales request made by the customer, and seriously answer and solve it.
If you need after-sales service, please provide the contract number/description of the problem/photograph of the problem/drawing marking, etc., and send the information to the following after-sales email address: customerservice@weidalimited.com.
After your after-sales request, we will investigate the specific situation the first time clearly, and provide effective solutions.